Reviews

Friendly Great knowledge. Professional A welcome change in this enviroment . Well done!

The technician arrived on time with all equipment and materials for the service appointment. He was knowledgeable and worked efficiently and provided a review of the service performed at the end of the visit.

Alex performed maintenance on our HVAC. Five of five stars.

Always have friendly and competent service

Chris was personable and able to explain things so I could understand.

Been using this business 3 years now and they are superb. Highly recommend.

We’ve been using CP for nearly 10 years now and while they’re probably not the lowest priced, they’re competent and trustworthy.

We have been customers since 2020. Anytime we have had an issue, they have been always very responsive in sending a technician right away. The office staff is very friendly and helpful, as well as the technicians. Professionally run organization.

The plumber, who has come to our home in the past, Chris A.. is professional, knowledgeable and efficient. He adjusted the commodes to allow for more water into the tanks and suggested a filter on the pipe suppling water to the housefor the purpose of removing what appears to be sediment.

Great customer service

Last Thursday we had an unexpected crisis pop up. Our family was slated to come over for Sunday diner and we were rushing to leave for a few days of vacation. While cleaning the house before leaving we discovered our water was no longer hot. We called around 10:00am and were leaving at 3:00. We did not expect to get service until after Labor Day. The techs arrived an hour later and quickly resolved our problem and restored our hot water.You guys are rock stars!

Was able to come on short notice. He was pleasant and thorough and fixed the problem. Helped me understand our system better

Resolved existing problem. Responded on time. Thank you for the service!

Happy Tuesday!!! I want to let you know how much Sally and I value your AC techs, Mark and Brian, and how much we appreciate his interaction with us. The cooling coil in our AC unit recent froze over he weekend. Your AC tech, Mark, was on call and came Saturday to discover the coil was frozen, apparently because I have closed too many vent dampers in an effort to reduce airflow noise and balance temperature in one our AC zones. My wife was in the ER at the time and Mark was confident and comfortable enough to work in our house without our presence. He was proactive is his communication and we spoken several time over the weekend. Brian and Zac came yesterday (Monday) to more thoroughly diagnose the issue. Brian agreed that the closed damper likely contributed to the coil freezing. He also discovered that the AC unit needed 14 ounces of refrigerant. Brian had done our system walkthrough after moving in and he also find a 6-month inspection. IT was during that inspect that I noted the airflow noise and temperature issue. At that time, he advised me to close some of the dampers. Yesterday I mentioned this to Brian and he recalled the advice. Most notable, though, Brian took responsibility for possible miscommunication. After confirming the AC was properly set, he called the office and secured agreement to not charge us for the service calls. Brian was gracious, considerate, and willing to accept responsibility or his actions. Sally and I find thats a rare set of attributes among contractors and service providers. We want you to know and ask that you extend our gratitude to Brian. Thanks very much. Tim Danko

Talk about a caring company -- Scott and his team are simply unmatched. I often worry about being taken advantage of when I dont have explicit knowledge of the trade. Scott and his team were honest and helpful and I could tell they really wanted the best for me and my family. They were willing to invest the time to find the most cost-effective options available and their work was quick and flawless. Its hard to find good, honest people anymore but CPP definitely breaks the mould. I'll be calling them for all my plumbing, electric and HVAC needs in the future!

Nice facility

Alex from Central Penn Heating and Air Maintenance recently performed our annual maintenance service, and we couldn't be more impressed with his level of professionalism, expertise, and attention to detail. From the moment Alex arrived, he was friendly, courteous, and respectful. He took the time to explain what he was going to do during the maintenance check and answered all of our questions thoroughly. He was extremely knowledgeable and offered valuable advice on how to keep our heating and air conditioning system running efficiently. Throughout the service, Alex was meticulous and thorough, carefully inspecting all aspects of our system and ensuring that everything was functioning correctly. He identified a few minor issues that needed attention and promptly addressed them, leaving us with the peace of mind that our system was in top shape. What really stood out to us was Alex's commitment to customer satisfaction. He went above and beyond to ensure that we were completely satisfied with the service and took the time to explain everything he had done, giving us tips on how to maintain our system properly. In summary, we highly recommend Alex and Central Penn Heating and Air Maintenance for their exceptional service, professionalism, and expertise. We will definitely be using their services again in the future and have already recommended them to our friends and family. Thank you, Alex, for your outstanding work!